{"id":6677,"date":"2024-05-15T11:47:25","date_gmt":"2024-05-15T11:47:25","guid":{"rendered":"https:\/\/iwp-training.de\/kniggekurs-fuer-azubis\/"},"modified":"2024-08-28T12:53:56","modified_gmt":"2024-08-28T12:53:56","slug":"etiquette-course-for-trainees","status":"publish","type":"page","link":"https:\/\/iwp-training.de\/en\/etiquette-course-for-trainees\/","title":{"rendered":"Etiquette Course for Trainees"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row full_width=&#8221;stretch_row&#8221; background_color=&#8221;custom&#8221; overlay_background=&#8221;custom&#8221; overlay_custom_background=&#8221;#30a348&#8243; overlay_opacity=&#8221;80&#8243; background_image=&#8221;2172&#8243; custom_background_color=&#8221;#30a348&#8243;][vc_column][tm_spacer size=&#8221;xs:70;lg:100&#8243;][tm_heading tag=&#8221;h1&#8243; custom_google_font=&#8221;&#8221; xs_align=&#8221;center&#8221; text_color=&#8221;custom&#8221; custom_text_color=&#8221;#ffffff&#8221; font_size=&#8221;xs:25;sm:43;md:45;lg:45&#8243;]Etiquette Course for Trainees[\/tm_heading][tm_spacer size=&#8221;lg:20&#8243;][tm_heading tag=&#8221;h2&#8243; custom_google_font=&#8221;&#8221; google_fonts=&#8221;font_family:Poppins%3A300%2Cregular%2C500%2C600%2C700|font_style:400%20regular%3A400%3Anormal&#8221; font_weight=&#8221;400&#8243; xs_align=&#8221;center&#8221; text_color=&#8221;custom&#8221; custom_text_color=&#8221;#ffffff&#8221; font_size=&#8221;xs:17;sm:20;md:20;lg:20&#8243;]Good Conduct is Key![\/tm_heading][tm_spacer size=&#8221;xs:70;lg:100&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][tm_spacer size=&#8221;lg:40&#8243;][tm_heading custom_google_font=&#8221;&#8221; align=&#8221;center&#8221; css=&#8221;.vc_custom_1724845586627{padding-top: 20px !important;}&#8221;]Cornerstones of this training course[\/tm_heading][tm_spacer size=&#8221;xs:20;lg:30&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; lg_spacing=&#8221;padding_bottom:40&#8243;][vc_column width=&#8221;1\/2&#8243; order=&#8221;xs:3&#8243; offset=&#8221;vc_col-lg-8 vc_col-md-8&#8243; lg_spacing=&#8221;padding_right:50&#8243; xs_spacing=&#8221;padding_right:5&#8243;][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;]This intensive training course on modern conduct and professional manners aims to teach trainees and entry-level staff basic skills for dealing with colleagues, customers and suppliers. The course sensitises trainees in their day-to-day interactions and promotes a confident manner &#8211; both within their own company and with customers.[\/tm_heading][tm_spacer size=&#8221;lg:40&#8243;][tm_heading tag=&#8221;h4&#8243; custom_google_font=&#8221;&#8221; xs_align=&#8221;center&#8221; font_size=&#8221;xs:16;lg:20&#8243;]Target group[\/tm_heading][tm_spacer size=&#8221;xs:20;lg:30&#8243;][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;]Trainees and entry level staff[\/tm_heading][\/vc_column][vc_column width=&#8221;1\/2&#8243; custom_border_color=&#8221;#ffffff&#8221; background_color=&#8221;custom&#8221; xs_spacing=&#8221;border_right:20;border_left:20&#8243; custom_background_color=&#8221;#f5f5f5&#8243; lg_spacing=&#8221;padding_right:50;padding_left:50&#8243; offset=&#8221;vc_col-md-4&#8243;][tm_spacer size=&#8221;xs:20;lg:30&#8243;][tm_heading tag=&#8221;h4&#8243; custom_google_font=&#8221;&#8221; font_size=&#8221;xs:16;lg:20&#8243;]Duration[\/tm_heading][tm_spacer size=&#8221;xs:20;lg:30&#8243;][vc_row_inner content_placement=&#8221;middle&#8221;][vc_column_inner width=&#8221;1\/3&#8243; 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background_color=&#8221;custom&#8221; custom_background_color=&#8221;#f5f5f5&#8243; background_image=&#8221;3075&#8243; background_position=&#8221;bottom left&#8221;][vc_column][tm_spacer size=&#8221;xs:40;lg:80&#8243;][tm_heading custom_google_font=&#8221;&#8221; align=&#8221;center&#8221;]Content in detail[\/tm_heading][tm_spacer size=&#8221;xs:20;lg:30&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;]<\/p>\n<ul>\n<li>Greeting and bidding goodbye: The importance of politeness and respect in personal contact<\/li>\n<\/ul>\n<p>[\/tm_heading][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;]<\/p>\n<ul>\n<li>Communication behaviour: The rules for face-to-face conversations and on the phone to make a positive impression<\/li>\n<\/ul>\n<p>[\/tm_heading][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;]<\/p>\n<ul>\n<li>The perfect first impression: The importance of first impressions and how you can influence them<\/li>\n<\/ul>\n<p>[\/tm_heading][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;]<\/p>\n<ul>\n<li>How to address someone (on a first-name or last-name basis): The appropriate form of address depending on the situation and context<\/li>\n<\/ul>\n<p>[\/tm_heading][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;]<\/p>\n<ul>\n<li>Small talk: The art of conducting relaxed and professional conversations<\/li>\n<\/ul>\n<p>[\/tm_heading][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;]<\/p>\n<ul>\n<li>Rules of politeness: Respectful interaction with superiors, colleagues, customers and citizens<\/li>\n<\/ul>\n<p>[\/tm_heading][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;]<\/p>\n<ul>\n<li>Listening and asking questions: The importance of active listening and asking relevant questions<\/li>\n<\/ul>\n<p>[\/tm_heading][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;]<\/p>\n<ul>\n<li>Dealing with technology and social media: The appropriate use of smartphones and social media in a professional context<\/li>\n<\/ul>\n<p>[\/tm_heading][tm_heading tag=&#8221;div&#8221; 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content_placement=&#8221;top&#8221; lg_spacing=&#8221;padding_top:80;padding_bottom:80&#8243; xs_spacing=&#8221;padding_top:40;padding_bottom:40&#8243;][vc_column][tm_heading custom_google_font=&#8221;&#8221; align=&#8221;center&#8221;]Scope of the course[\/tm_heading][tm_spacer size=&#8221;xs:20;lg:30&#8243;][tm_grid align=&#8221;center&#8221; content_align=&#8221;center&#8221; centered_items=&#8221;1&#8243; equal_height=&#8221;1&#8243; equal_height_elements=&#8221;.tm-box-image.style-01&#8243; columns=&#8221;xs:1;sm:2;md:2;lg:2&#8243; column_gutter=&#8221;lg:50&#8243; item_max_width=&#8221;xs:315;lg:500&#8243;][tm_box_image image_size=&#8221;custom&#8221; image=&#8221;3550&#8243; heading=&#8221;In-class training&#8221; text=&#8221;1 day in-class training&#8221; image_size_width=&#8221;100&#8243; image_size_height=&#8221;100&#8243;][\/tm_grid][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; background_color=&#8221;custom&#8221; overlay_background=&#8221;custom&#8221; overlay_custom_background=&#8221;#30a348&#8243; overlay_opacity=&#8221;80&#8243; background_image=&#8221;2172&#8243; custom_background_color=&#8221;#30a348&#8243;][vc_column][tm_spacer size=&#8221;xs:70;lg:100&#8243;][tm_heading tag=&#8221;h1&#8243; custom_google_font=&#8221;&#8221; xs_align=&#8221;center&#8221; text_color=&#8221;custom&#8221; custom_text_color=&#8221;#ffffff&#8221; font_size=&#8221;xs:25;sm:43;md:45;lg:45&#8243;]Etiquette Course for Trainees[\/tm_heading][tm_spacer size=&#8221;lg:20&#8243;][tm_heading tag=&#8221;h2&#8243; custom_google_font=&#8221;&#8221; google_fonts=&#8221;font_family:Poppins%3A300%2Cregular%2C500%2C600%2C700|font_style:400%20regular%3A400%3Anormal&#8221; font_weight=&#8221;400&#8243; xs_align=&#8221;center&#8221; text_color=&#8221;custom&#8221; custom_text_color=&#8221;#ffffff&#8221; font_size=&#8221;xs:17;sm:20;md:20;lg:20&#8243;]Good Conduct is Key![\/tm_heading][tm_spacer size=&#8221;xs:70;lg:100&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][tm_spacer size=&#8221;lg:40&#8243;][tm_heading custom_google_font=&#8221;&#8221; align=&#8221;center&#8221; css=&#8221;.vc_custom_1724845586627{padding-top: 20px !important;}&#8221;]Cornerstones of this training course[\/tm_heading][tm_spacer size=&#8221;xs:20;lg:30&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; lg_spacing=&#8221;padding_bottom:40&#8243;][vc_column width=&#8221;1\/2&#8243; order=&#8221;xs:3&#8243; offset=&#8221;vc_col-lg-8 vc_col-md-8&#8243; lg_spacing=&#8221;padding_right:50&#8243; xs_spacing=&#8221;padding_right:5&#8243;][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;]This intensive training course on modern conduct and professional manners aims to teach trainees and entry-level staff basic skills for dealing with colleagues, customers and suppliers. The course sensitises trainees in their day-to-day interactions and promotes a confident manner &#8211; both within their own company and with customers.[\/tm_heading][tm_spacer size=&#8221;lg:40&#8243;][tm_heading tag=&#8221;h4&#8243; custom_google_font=&#8221;&#8221; xs_align=&#8221;center&#8221; font_size=&#8221;xs:16;lg:20&#8243;]Target group[\/tm_heading][tm_spacer size=&#8221;xs:20;lg:30&#8243;][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;]Trainees and entry level staff[\/tm_heading][\/vc_column][vc_column width=&#8221;1\/2&#8243; custom_border_color=&#8221;#ffffff&#8221; background_color=&#8221;custom&#8221; xs_spacing=&#8221;border_right:20;border_left:20&#8243; custom_background_color=&#8221;#f5f5f5&#8243; lg_spacing=&#8221;padding_right:50;padding_left:50&#8243; offset=&#8221;vc_col-md-4&#8243;][tm_spacer size=&#8221;xs:20;lg:30&#8243;][tm_heading tag=&#8221;h4&#8243; custom_google_font=&#8221;&#8221; font_size=&#8221;xs:16;lg:20&#8243;]Duration[\/tm_heading][tm_spacer size=&#8221;xs:20;lg:30&#8243;][vc_row_inner content_placement=&#8221;middle&#8221;][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_col-md-4 vc_col-xs-4&#8243;][tm_image image=&#8221;3549&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-md-8 vc_col-xs-8&#8243;][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;]1 day[\/tm_heading][\/vc_column_inner][\/vc_row_inner][tm_spacer size=&#8221;xs:20;lg:30&#8243;][vc_separator color=&#8221;custom&#8221; css_animation=&#8221;fadeInUp&#8221; accent_color=&#8221;#3b464c&#8221;][tm_spacer size=&#8221;xs:20;lg:30&#8243;][tm_heading tag=&#8221;h4&#8243; custom_google_font=&#8221;&#8221; font_size=&#8221;xs:16;lg:20&#8243;]Course formats[\/tm_heading][tm_spacer size=&#8221;xs:20;lg:30&#8243;][vc_row_inner content_placement=&#8221;middle&#8221;][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_col-xs-4&#8243;][tm_image image=&#8221;3550&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243; offset=&#8221;vc_col-md-8 vc_col-xs-8&#8243;][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;]In-class training[\/tm_heading][\/vc_column_inner][\/vc_row_inner][tm_spacer size=&#8221;xs:20;lg:30&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; background_color=&#8221;custom&#8221; custom_background_color=&#8221;#f5f5f5&#8243; background_image=&#8221;3075&#8243; background_position=&#8221;bottom left&#8221;][vc_column][tm_spacer size=&#8221;xs:40;lg:80&#8243;][tm_heading custom_google_font=&#8221;&#8221; align=&#8221;center&#8221;]Content in detail[\/tm_heading][tm_spacer size=&#8221;xs:20;lg:30&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;] Greeting and bidding goodbye: The importance of politeness and respect in personal contact [\/tm_heading][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;] Communication behaviour: The rules for face-to-face conversations and on the phone to make a positive impression [\/tm_heading][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;] The perfect first impression: The importance of first impressions and how you can influence them [\/tm_heading][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;] How to address someone (on a first-name or last-name basis): The appropriate form of address depending on the situation and context [\/tm_heading][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;] Small talk: The art of conducting relaxed and professional conversations [\/tm_heading][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;] Rules of politeness: Respectful interaction with superiors, colleagues, customers and citizens [\/tm_heading][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;] Listening and asking questions: The importance of active listening and asking relevant questions [\/tm_heading][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;] Dealing with technology and social media: The appropriate use of smartphones and social media in a professional context [\/tm_heading][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;] Intercultural awareness: Sensitivity to cultural differences and the importance of intercultural communication [\/tm_heading][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; xs_spacing=&#8221;padding_top:20&#8243;][tm_image xs_align=&#8221;center&#8221; image=&#8221;6520&#8243; lg_spacing=&#8221;padding_right:25&#8243; xs_spacing=&#8221;padding_right:10;padding_left:10&#8243;][tm_spacer size=&#8221;xs:20;lg:35&#8243;][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;] Well-groomed appearance: The importance of clothing, personal hygiene, facial expressions, gestures and body language in a professional environment [\/tm_heading][tm_heading tag=&#8221;div&#8221; custom_google_font=&#8221;&#8221;] Business etiquette at meals: The application of etiquette rules when eating together in a business setting [\/tm_heading][\/vc_column_inner][\/vc_row_inner][tm_spacer size=&#8221;xs:40;lg:80&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;top&#8221; lg_spacing=&#8221;padding_top:80;padding_bottom:80&#8243; xs_spacing=&#8221;padding_top:40;padding_bottom:40&#8243;][vc_column][tm_heading custom_google_font=&#8221;&#8221; align=&#8221;center&#8221;]Scope of the course[\/tm_heading][tm_spacer size=&#8221;xs:20;lg:30&#8243;][tm_grid align=&#8221;center&#8221; content_align=&#8221;center&#8221; centered_items=&#8221;1&#8243; equal_height=&#8221;1&#8243; equal_height_elements=&#8221;.tm-box-image.style-01&#8243; columns=&#8221;xs:1;sm:2;md:2;lg:2&#8243; column_gutter=&#8221;lg:50&#8243; 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