Constructive Communication
through a change in perception

Communication is tied to specific roles. Parents communicate differently to managers, salespeople differently to customers. In each role, communication pursues a purpose. Controversies are inevitable.
Managers learn targeted communication strategies and effective dialogue techniques. They receive effective tools for conflict settlement in difficult talks. Our methods support self-reflection and further development of personal conversational skills. What is learnt is consolidated in practical exercises with various discussion situations.

Target groups

  • Experienced managers who wish to optimise their conversation skills and train with examples from their own everyday work
  • Managers with initial leadership experience who wish to develop and expand on their leadership and conversation skills