Hendrik Hartz

With over 25 years of experience as a trainer and coach and 32 years of expertise in sales and retail, Hendrik Hartz brings not only in-depth knowledge but also practical methods to his training courses. His focus is on neurocommunication, cross-selling and upselling, and change management. As a certified Agile Coach, he supports teams in quickly finding their feet in new environments, applying agile methods in a targeted manner and responding flexibly to changing market conditions.

Hendrik Hartz international experience includes successful training and coaching projects in Europe, the Middle East and Africa. He has led sales staff and managers from a wide range of industries – from consumer electronics and insurance to automotive, pharmaceuticals and financial services to construction and mechanical engineering – to sustainable success.

His training courses focus on developing emotional intelligence and the ability to respond empathetically to customer needs. Using interactive and practical methods, he enables participants to integrate knowledge directly into their everyday work.

When learning is experiential and motivating, and takes place in an atmosphere that is both inspiring and practical, participants are enthusiastic about putting what they have learned into practice. Hendrik Hartz approach not only promotes successful completion, but also long-term loyalty to customers and employees by building sustainable relationships.