Professional Sales III
Key details of this training course
In this course, participants learn how to conduct constructive dialogues without misunderstandings with a positive inner attitude. The rules of objection handling as well as intensive practice of closing techniques for the sales talk are central elements of this course.
Target group
All employees who wish to handle objections skilfully and seal deals in the sales process.
Duration
approx. 20 hrs
Course formats
classroom training
blended learning
Contents in detail
- Positive inner attitude
- Active listening
- Controlled dialogue
- Classification of objections: objection, pretext, condition
- Deeper dialogue techniques for the sales process
- Rules for handling objections
- Closing techniques
Scope of the course
Blended learning
approx. 11 hrs of digital self-learning units
2 x 90 minutes of virtual classroom
1 day of classroom training
2 x 90 minutes of virtual classroom
1 day of classroom training
Classroom training
2 days of classroom training
